How to add substatuses?
Go to Settings/Account configuration/Substatuses
The substatus are subcategories of the parent “Delivered”, “Not delivered” and “Partially delivered” status. For example, a “Not delivered” status can have a “Customer not in place” substatus. These substatuses will be selected by the mobile users.
To create a new substatus press the “New substatus“ button on the toolbar on the top of the page:
And complete the form:
- Status: Parent status: “Delivered”, “Not delivered” and “Partially delivered”
- Name: Name of the substatus, example: “Post sales”.
- Code: Internal code of the substatus.
- Type: Where the substatus will be displayed.
user must sign out and log in again to see the new substatus on the application.