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Mobile app

The phone says “Unfortunately, Beetrack has stopped”

This a message that the Android operating system show when there’s an error of the application or if the phone doesn’t have the minimum resources to run the application.

Posible solutions:

  • Close session and log in into your account with your user and password.
  • Go to SettingsManage ApplicationsDelete Data
  • Re-Install the application.

This may be caused because:

  • The phone has low memory free : The phone may have too many installed applications. Is recommended to delete or close the applications you don’t use. You can see the memory free space in the Diagnostics section.
  • You are using an old version of the app. You can update your app vía Google Play.
  • Not detected error: Please send us the error with a description of your process to review the problem.

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